CASE STUDY / E-COMMERCE

Growing
beyond the
bestseller.

How we helped New York Times bestselling author Joseph Nguyen grow sales across his full collection.

SCROLL TO EXPLORE ↓

Rear book cover

Rear book cover

Rear book cover

Lifestyle image

Lifestyle image

Lifestyle image

Main book cover

Main book cover

Main book cover

Ad frame 01

Ad frame 01

Ad frame 01

Ad frame 02

Ad frame 02

Ad frame 02

Editorial image

Editorial image

Editorial image

74%

Lower cost per purchase

74%

Lower cost per purchase

74%

Lower cost per purchase

32%

Higher average order value

32%

Higher average order value

32%

Higher average order value

369%

369%

Increase in ROAS

74%

Increase in new-customer revenue

74%

Increase in new-customer revenue

74%

Increase in new-customer revenue

CLIENT CONTEXT

One bestseller.
More room to grow.

Monochrome portrait

Monochrome portrait

Monochrome portrait

THE CHALLENGE

Sales were largely centered around one breakout title, and paid acquisition was concentrated on TikTok. Growth was plateauing, and the rest of the catalog had limited visibility.

THE MISSION

Expand beyond the bestseller by unlocking demand for the full collection, reaching new audiences, increasing average order value with bundles, and building a connected multi-platform system.

OUR STRATEGY

Every channel,
in tune.

We built a full-funnel system that connects awareness to acquisition to retention. Each channel plays a role—working in harmony to reach the right people, with the right message, at the right time.

TikTok 20%

TikTok 20%

YouTube 10%

YouTube 10%

Google 20%

Google 20%

Meta 50%

Meta 50%

AUDIENCE INSIGHTS

The audience was bigger than ‘overthinkers.’

Anxiety

Anxiety

Self-doubt

Self-doubt

Perfectionism

Perfectionism

Relationships

Relationships

Stress

Stress

Control

Control

Mental exhaustion

Mental exhaustion

CREATIVE TESTING

We tested a lot.

Creative 01

Creative 01

Creative 01

Creative 02

Creative 02

Creative 02

Creative 03

Creative 03

Creative 03

Creative 04

Creative 04

Creative 04

Creative 05

Creative 05

Creative 05

Creative 06

Creative 06

Creative 06

Creative 07

Creative 07

Creative 07

Creative 08

Creative 08

Creative 08

STATIC

CAROUSEL

UGC

BUNDLES

New audience and messaging angles

Weekly creative launches

Performance determined what moved forward

OUR PROCESS

Find winners. Then scale them.

01

Create

01

Create

01

Create

02

Test

02

Test

02

Test

03

Identify

03

Identify

03

Identify

04

Scale

04

Scale

04

Scale

05

Iterate

05

Iterate

05

Iterate

Vertical book stack

Vertical book stack

Vertical book stack

Tote bundle

Tote bundle

Tote bundle

Phone mockup

Phone mockup

Phone mockup

Ad creative 01

Ad creative 01

Ad creative 01

Ad creative 02

Ad creative 02

Ad creative 02

SCALING WHAT WORKS

Winning creative became bigger opportunities.

Proven concepts expanded into bundles, new formats, and four platforms, increasing order value and giving more of the catalog a chance to sell.

THE RESULT

More readers.
More revenue.

74%

Lower cost per purchase

74%

Lower cost per purchase

74%

Lower cost per purchase

32%

Higher average order value

32%

Higher average order value

32%

Higher average order value

369%

Increase in ROAS

369%

Increase in ROAS

369%

Increase in ROAS

74%

Increase in new-customer revenue

74%

Increase in new-customer revenue

74%

Increase in new-customer revenue

Ready to build what’s next?

Ready to build what’s next?

See what happens when every channel moves toward the same outcome.

See what happens when every channel moves toward the same outcome.

jamn

jamnmarketing.com

Atlanta, GA