AFTER THE FIRST CLICK
A useful message at the right moment.
Welcome the interest.
Introduce your brand and give new subscribers a starting point that reflects what brought them to you.
Help the decision.
Follow up on product interest, questions, or inquiries with information that helps someone move forward.
Support the customer.
Share useful guidance after purchase and make the next interaction feel considered.
Give them a reason to return.
Use relevant product recommendations, replenishment messages, seasonal reminders, or updates that fit the relationship.
BUILT AROUND THE RELATIONSHIP
The message should fit the customer.
We use Klaviyo to build email campaigns and customer journeys around relevant interests and actions. Audience groups, timing, copy, and design give each message a clear reason to be sent.
DTC eCommerce
Welcome messages, product follow-up, post-purchase guidance, and replenishment journeys.
B2B eCommerce
Product education, trade follow-up, and relevant reorder reminders.
Local services
Seasonal reminders and useful updates for existing customers.
Healthcare
General practice news and education people choose to receive.
What happens after the first interaction?
Let’s give interested people a clearer next step and existing customers a reason to return.